Shipping charges are applied at check out. We ship via Aus Post and aim to do so within 48 hours of receiving your payment. Our products are shipped in appropriate packaging to offer the best possible protection.
SHIPPING RATES WITHIN AUSTRALIA
We charge a flat rate of $8.00 for all orders within Australia (up to 500g weight). This price includes tracking.
- WA customers: please allow 2/3 working days.
- All other states: please allow up to 6 working days.
We charge different NO tracking rates, depending on the product:
- Cards and prints (up to 500g): NO tracking = $10
- T shirts and tea towels (up to 500g): NO tracking = $16
- Cards (up to 500g): Tracking = $16
- Prints, t shirts and tea towels: Tracking (up to 500g): $25
Returns + exchanges
Whilst we aim to ensure you're happy with your purchase, errors do sometimes occur. In instances where you've received the wrong item, or it's damaged, please leave the cello sleeve/paper wrapping strip unopened and contact us, so we can let you know how to proceed. We will aim to get a replacement to you as soon as possible.
Should you have a change of mind, we're happy to exchange your order. Please return at your own cost, with the item in its original, unopened packaging.